DESKRIPSI PEKERJAAN

• Respond promptly and courteously to incoming inquiries from various channels
• Provide detailed information about EUROMEDICA GROUP products and services to prospective clients
• Qualify leads, understand their needs, and match them with the appropriate solutions
• Convert leads into sales opportunities by securing appointments or directing them to the sales team
• Maintain accurate records of all customer interactions in the CRM system
• Collaborate with the sales team to ensure a seamless customer experience
• Identify and escalate any issues or concerns raised by customers